You should be using AI customer service technologies and this is why
30.1.2020
[rev_slider alias="blog-ai-customer-service"][/rev_slider] By 2021, 15% of all customer service interactions will be completely handled by AI. This means an increase of 400% from 2017. It’s not us saying that, but Olive Huang, research vice president at Gartner. When we talk about AI customer service interactions, we are mainly talking about chatbots and virtual assistants. Those are nowadays...
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