CRM MythBusters: Data and sales

Everyone in the business software community will agree: having a CRM system in place is a must. On the web, it’s fairly easy to find thousands of articles devoted to...

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What is the future of CRM systems?

It’s no secret anymore. CRM systems, as we know them, don’t work. Different studies rate the failure rate of CRM implementations between 19% and 70%. Those implementations fail and people...

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